Last Updated: October 2025
This Privacy Notice explains how AlongX Software Pvt. Ltd. ("we", "our", "us") collects, uses, and protects personal data processed through the CiviQ Web Admin Portal ("Portal").
By using this Portal, you consent to the collection and use of your data as described below.
We collect the following types of information from Portal administrators:
Name, email address, phone number, community or organization details, login credentials (encrypted).
Log-in timestamps, access logs, IP addresses, administrative actions (e.g., user management, visitor record reviews), browser type and device identifiers.
Emails or messages sent to our support team, audit trail of system notifications.
We use this information to:
We may share limited data:
We do not sell or rent personal information to third parties.
We retain administrator and activity data as long as the account remains active or as needed for legitimate business purposes. Data may be archived for audit and compliance purposes.
We implement strict security measures including:
However, no digital system is completely immune to breaches, and users are encouraged to maintain good password practices.
Depending on your jurisdiction, you may request to:
To make such requests, contact support@alongx.com.
The Portal may use cookies or analytics tools to track performance metrics, improve navigation, and understand usage trends. You may disable cookies in your browser settings, but some features may not function properly.
The Portal may link to other CiviQ applications or third-party services. We are not responsible for the privacy practices of those services. Please review their policies before use.
We may update this Privacy Notice periodically. Updates will take effect when posted on the Portal with a revised "Last Updated" date.
If you have any questions about this Privacy Notice or your data rights, please contact:
AlongX Software
Email: support@alongx.com