Privacy Policy for CiviQ – Members

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you register or use the App, we may collect:

• Full name
• Email address
• Phone number
• Address or community name (if applicable)
• Profile photo (if uploaded)
• Login credentials (encrypted)

b. Usage Information

We may automatically collect:

• Device information (model, OS version, unique device identifiers)
• Log data (IP address, time zone, app version, usage activity)
• Interaction data (features accessed, screens viewed, time spent)

c. Optional Data

You may choose to share additional details such as interests, feedback, or posts in community features like marketplace listings, events, or discussions.

2. How We Use Your Information

We use the collected data to:

• Create and manage your user account
• Facilitate communication between community members
• Deliver app features such as notifications, updates, and support
• Improve user experience and app functionality
• Monitor app performance and prevent misuse
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. However, we may share limited data:

• With your community administrators for verification and communication purposes.
• With service providers who assist in operating the App (e.g., hosting, analytics, push notifications).
• When required by law to respond to legal requests or protect rights and safety.

All third parties are bound by confidentiality and data protection agreements.

4. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide services. You may request account deletion at any time by contacting us (see Section 10).

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent for optional data processing
• Request a copy of your data

You can exercise these rights by contacting us at contact@alongx.com.com

7. Children's Privacy

The App is not intended for children under 13 years of age (or under 16 in the EU). We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us for removal.

8. Third-Party Services

The App may include links or integrations with third-party platforms (e.g., payment gateways, analytics tools). We are not responsible for their privacy practices. Please review their respective privacy policies before using such services.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted within the App, and the "Last Updated" date will be revised. Continued use of the App after changes implies acceptance.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

CiviQ Support Team

Email: support@alongx.com

Company: AlongX Software